Accountability

Corrections

There can be no compromise with accuracy. Accuracy is our most basic contract with readers and is the responsibility of everyone in our newsrooms. Accuracy is grounded in verification, the essence of journalism. We must check and double-check all the information we publish, including information from all other publications.

Mistakes will happen. When they do, we correct our errors. Corrections serve the reader and they serve the public record. They are essential to building and maintaining trust with our readers. Anyone who becomes aware of a possible error has responsibility for alerting those responsible for corrections in their newsrooms.

Our corrections are guided by the core principles of accountability and transparency. We are accountable to our readers for the accuracy of the information we publish in stories, headlines, photos, cutlines, social media, graphics, data, videos and any other content on all of our platforms. We correct errors of fact in a clear, transparent manner on the platform(s) in which the error was published, as promptly as possible. We make clear to readers the correct information and the context and magnitude of the mistake.

On all of our platforms, it should be clear to readers how to report a possible error. Readers can do so by emailing corrections@niagaradailies.com or, on wellandtribune.ca, readers can report possible errors directly on an article page by selecting the "Report an Error" icon.

Journalistic Standards

Ethical journalism is the foundation of the Tribunes's integrity and is essential to its credibility with its audiences. The Torstar Journalistic Standards Guide provides a comprehensive code of journalistic principles and conduct to guide Welland Tribune journalists in their mission to responsibility inform, engage and connect its readers on all platforms with trusted news, information and content.

Read the Torstar Journalistic Standards Guide here and find a link to it at the bottom of all of our articles.

Glossary

Drawing a clear line between news and opinion – and between news and advertising content – has long a core value of the Welland Tribune. The glossary contains definitions for the Standard’s various types of news, opinion and paid content labels applied to content across all platforms to help you more easily distinguish whether you are viewing news, opinion or advertising content.

Read the glossary here.